TERMS AND CONDITIONS
Buffalo Zine may set and access cookies on your computer. If you don’t want any cookies, your Web browser likely includes an option that allows you to turn them off, but, if you don’t accept them, some portions of the site may not function properly.
If you are interested in receiving a free edited version in digital format of our new issue, we request that you join our email list. The sign up form will be available with the launch of each issue. Once you sign up you don’t have to sign up again for future e-Zine issues. We do not sell, rent, or share our email list. In the event you wish to update or delete an email address in our possession at any time for any reason, you can do so by emailing us at firstname.lastname@example.org.
PRIVACY OF INFORMATION
We collect personal information when you: subscribe to one of our publications, purchase products offered through our website or publication, subscribe to our online newsletters, and contact our customer services with an enquiry, comment or suggestion.
When you order from the Site, we collect your name, mailing address, contact information (which can include a phone number and/or email address), and information necessary for payment (credit card numbers are encrypted for safe and secure transmission). This information is used to process payments and to ship items to the buyers. Email addresses are not made available to any third parties. We use this information to process your orders, to better assist you when you visit or contact us in the future, as well as to improve our product offerings. In the event that you wish to view, update, or delete this information, please contact email@example.com.
We also receive and store click-stream data and other information about visits to our websites. This information is used solely to analyse and improve the website experience. Buffalo Zine measures information from website visitors and newsletter readers, including information on equipment and software and information about reading habits and stay on the site. This information is not traceable to the identity of a visitor and is not linked to individuals. The data collected is used to provide statistics for the effectiveness and efficiency of the presented information and navigation structure is assessed. The goal is to optimise layout of the site, and to optimise Buffalo Zine services.
EXCHANGES AND REFUNDS
If the product received is damaged, the buyer has a period of 14 days to process the return in one of the following ways. The buyer can contact Buffalo Zine by post or email only voiding the contract with Buffalo Zine.
In the case of circumstances beyond the control of Buffalo Zine, Buffalo Zine shall not be obligated to perform its obligations to the buyer; dates by which such obligations are scheduled to be met shall be extended for a period of time, equal to the period of time lost through the delay, caused by such circumstances. Circumstances excusing Buffalo Zine from performing all or part of its obligations are those that occur completely beyond the control of Buffalo Zine. Examples of uncontrollable circumstances are natural disasters, power failures, strikes, fires, wars, riots, unanticipated government restrictions and the failure of third parties to fulfill their obligations to Buffalo Zine. Other unforeseen circumstances that fall into this category are disruptions caused by telecommunication failures, including the short- and long-term unavailability of internet sites.
SECURITY OF INFORMATION
You can be sure that we make every effort to ensure that ordering online from Buffalo Zine is safe. All payments are made through PayPal and Credit Card. They use security procedures to prevent unauthorised access to this information.
APPLICATION OF THE GENERAL CONDITIONS AND TERMS OF SALE
The General Conditions and Terms of Sale, as stated here, apply to all contracts between Buffalo Zine and its subscribers and/or customers, with regard to both products and services. Ordering a subscription or a product from Buffalo Zine denotes compliance with Buffalo Zine General Conditions and Terms of Sale. Buffalo Zine serves customers worldwide. Buffalo Zine will respect the information of visitors to the website and readers of digital newsletters. Personal information is carefully processed and protected. Buffalo Zine is operating under the UK’s data protection regulations.
Buffalo Zine Ltd only uses the information you provide (your name, address, phone number, credit card number etc) to process your order and to update our administration. This information is not used for any purpose of a commercial or non-commercial nature unrelated to Buffalo Zine without your prior permission.
Before paying for your order, we ask you to always check the order and your personal details carefully.
We accept PayPal and Credit Card payments.
SECURITY OF INFORMATION
When you send a payment using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number.
With PayPal every transaction is encrypted using their advanced encryption technology.
Please visit paypal.com for more information on their security policies.
SHIPMENT AND RETURNS
We post worldwide. Postage includes first-class delivery in the UK or priority airmail for overseas mail.
For shipping prints to Europe, the USA and Canada we use DP, a very safe and fast shipping option. After receiving a shipping confirmation your parcel will be delivered in 5 to 12 working days.
Every other country worldwide can expect to receive their parcel within 10 to 22 working days.
Please email us at firstname.lastname@example.org if you have any questions regarding a particular purchase.
SHIPPING TIME ESTIMATE
Please note: these delivery estimates do not include time needed for the customs department of your country. This process may take up to 4 business days.
Batchworth Place, Church Street,
Rickmansworth WD3 1JE